Shipping policy

New Zealand Delivery
We use CourierPost to deliver our goods within New Zealand.
Delivery costs can be obtained from both the basket and checkout pages. Simply enter the address to which the goods are to be sent and the delivery cost will be displayed.

Australia Delivery
We use the NZ Post network to deliver our goods to Australia.
Tracked delivery costs can be obtained from both the basket and checkout pages. Simply enter the address to which the goods are to be sent and the delivery cost will be displayed.
For goods being sent outside New Zealand, additional taxes and import duties may apply as well as possible delays due to customs clearance procedures. Fang & Fur is not responsible for any additional taxes, duties or delays incurred by your country.

International Delivery
If you live outside of New Zealand or Australia, please contact us and we will advise the delivery cost to your country and the method of payment.
For goods being sent outside of New Zealand, additional taxes and import duties may apply as well as possible delays due to customs clearance procedures. Fang & Fur is not responsible for any additional taxes, duties or delays incurred by your country.

Packaging
We are proud to use r3pack 100% Recycled Courier Bags. They contain no virgin plastic – this even includes the plastic from the removable adhesive backing! They can also be recycled again with soft plastics.
No plastic bubble wrap is used in our wrapping. Instead, we cushion your kitty goodies with corrugated cardboard and tissue.